This is a case study video about Massage Envy franchise owner D’Onn Genovese and how she manages her five locations and 150 employees using Smartsheet. I shot this video on location in San Diego, CA.
Franchise owner D’Onn Genovese manages five Massage Envy locations, over 150 employees and 10,000 spa treatments each month. With stores spread out across Southern California, Genovese needed a tool to help efficiently manage the human resources process. With Smartsheet, Genovese makes sure nothing falls through the cracks, ensures a seamless onboarding for all employees, and keeps an audit trail on hand at all times. She shares how she uses Smartsheet to collaborate with her dispersed team – and much more.